At ShearCore, we pride ourselves on delivering top-tier shears that transform operations and exceed expectations. One of our valued customers-HLH&R Metals in Waxahachie, TX recently shared their remarkable experience with our equipment, underscoring the profound impact our shears have had on their rebar processing capabilities.

HLH&R manages an impressive operation, processing between 3000 to 4000 tons of rebar each month. Such a substantial volume demands equipment that is not only powerful but also exceptionally reliable. In the world of rebar processing, there’s no room for error—it’s rebar all day, every day. Any downtime can significantly disrupt their workflow and productivity.

Like any industrial equipment, even our robust shears are occasionally subject to issues. When HLH&R faced a significant challenge when a major line blew up in the head of one of their shears. This could have led to a critical halt in their operations, causing delays and creating a backlog that would be difficult to manage.

However, our commitment to customer support and service came into full play. ShearCore quickly flew out a replacement part, ensuring that the downtime was minimized. Our team backed up every promise we made, delivering exactly what was needed to get the customer’s operations back on track. This swift and decisive action demonstrated our dedication to supporting our customers, no matter the circumstance.

Exceeding Expectations

The feedback from HLH&R Metals has been overwhelmingly positive. They reported that our shears not only met their expectations but significantly exceeded them. These shears have been pivotal in maintaining their high production levels, ensuring they can keep up with purchasing demands and manage any production backlog efficiently. Our equipment has become an integral part of their operation, providing the reliability and performance they need.

The customer highlighted that without our shears, their ability to process rebar at such a high volume would have been nearly impossible. This acknowledgment is a testament to the quality and efficiency of our products. Our shears have effectively saved their operation, allowing them to continue processing at full capacity and avoid costly delays.

Building trust with our customers is paramount, and this trust extends beyond the shears themselves to the people who design, manufacture, and service them. Knowing that they can rely on us gives them the peace of mind to focus on their production goals and growth.

At ShearCore, we are dedicated to creating and supporting the world standard in mobile shears. These shears transformed rebar processing for HLH&R. This customer’s story is a powerful example of how our equipment and service make a significant difference. From managing up to 4000 tons of rebar each month to overcoming unexpected challenges, our shears have proven to be indispensable.

ShearCore is committed to maintaining this level of excellence and support, ensuring that our customers can achieve their production targets with confidence. As we look to the future, we are excited to continue building strong relationships and providing the exceptional tools and support our customers need to succeed.